Frequently Asked Question
How can I place an order?
Select the product you would like to purchase, review the specifications and available information, add the product to your cart, and complete the secure checkout process.
How long does order processing take?
Our standard handling time is generally 1–2 business days.
Large or specialized equipment may require additional processing or freight arrangements.
How long does shipping take?
Standard shipments generally take approximately 3–7 business days after dispatch.
Large or freight equipment may take approximately 5–12 business days after dispatch, depending on the destination and carrier
Is shipping free?
Not necessarily. Shipping costs vary by product, destination, size, weight, and shipping method.
Any applicable shipping charge will be displayed during checkout or communicated before purchase where applicable.
Do you ship heavy equipment?
Yes. Certain products in our catalog are large or heavy and may be shipped using freight services.
Additional delivery requirements may apply.
Can I return an item if I change my mind?
Eligible returns may be requested within 30 calendar days of delivery, subject to the conditions in our Returns & Refunds Policy.
How do I request a return?
Contact us at info@agdworldwidetrucking.llc or +1 954-378-8395 and provide your order number and the reason for your request.
When will I receive my refund?
Approved refunds are generally processed within 7 business days after the returned product has been received and inspected.
Your payment provider may require additional processing time.
What if my order arrives damaged?
Contact us as soon as possible and provide photographs of the product, packaging, shipping label, and visible damage.
For freight shipments, customers should follow the carrier's inspection and damage-reporting procedures.
How can I contact customer service?
Email: info@agdworldwidetrucking.llc
Phone: +1 954-378-8395
Where is AGD WORLDWIDE TRUCKING LLC located?
11790 SW 18th Street, Miami, FL 33175, United States