Shipping Policy
Free standard shipping is offered on orders to the contiguous United States, including standard freight for heavy equipment, with no minimum order. There is no hidden standard delivery fee. Any optional service must have its price disclosed and your consent before purchase.
Order Processing
Handling is generally 1–2 business days, Monday–Friday excluding US federal holidays.
Delivery Times
Estimated transit is 3–9 business days. Estimated total time from order confirmation is 4–11 business days. Estimates are not guarantees and may vary with carriers, weather, holidays, freight scheduling, and other circumstances.
Free Freight Shipping for Large Equipment
Standard freight for heavy equipment is included for contiguous-US orders. Freight delivery may require an appointment and safe, accessible unloading arrangements. Contact support before ordering if you are unsure whether your location or unloading setup is suitable.
Geographic Coverage
Standard checkout service is not offered for international destinations, Alaska, Hawaii, US territories, or PO boxes.
Tracking
When tracking information is available, customers will receive shipment or tracking information through the order notification or other appropriate communication.
Customers can use the tracking information provided by the carrier to monitor delivery status.
Delivery Delays
Contact support about delays. Tracking is emailed when available. Estimated dates are not guaranteed.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
If an incorrect or incomplete address causes a shipment to be delayed, returned, or otherwise requires additional transportation arrangements, additional costs may apply where permitted.
Damaged Shipments
Customers should inspect their shipment upon delivery whenever reasonably possible.
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If a package or freight shipment appears damaged, customers should document the damage with photographs and contact AGD WORLDWIDE TRUCKING LLC promptly.
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For freight deliveries, customers should follow the carrier's inspection and damage-reporting procedures and note visible damage on the delivery documentation when applicable.